Buying tickets on is generally considered safe but carries risks because it is a secondary resale marketplace where you buy from individuals, not directly from the venue. While most users successfully attend their events, others report issues with invalid tickets or poor customer service. The viagogo Safety Guide 1. Understand the Risks
Is it safe to purchase tickets through Viagogo or another broker? viagogo is it safe to buy tickets
If your tickets don't arrive on time or are invalid, viagogo Guarantee states they will provide comparable or better tickets or a full refund. Buying tickets on is generally considered safe but
Sellers are typically not paid until about a week after the event to ensure the buyer successfully entered. Understand the Risks Is it safe to purchase
You are buying from a third party. If a seller lists a ticket and then sells it elsewhere or uses it themselves, your ticket may be invalid.
It is common for tickets to arrive very close to the event date—sometimes even on the day of the show—which can cause significant stress. 2. Leverage the viagogo Guarantee