: Upgrades can be processed at any T-Mobile retail location or at T-Mobile kiosks within Costco. Current Upgrade Offers (April 2026)
If you are a former Sprint customer, you can manage your upgrade through the following T-Mobile channels:
: Use the T-Mobile Website or the T-Life App to check eligibility and select a new device. Sprint Cell Phones With Upgrade
T-Mobile provides several "Tech-Up" and promotional offers specifically for customers transitioning from older Sprint devices:
: Budget-friendly 5G models, such as the Samsung Galaxy A16 5G , are often available for free with eligible plan migrations. : Upgrades can be processed at any T-Mobile
Since the merger with T-Mobile, the "Sprint" brand has been fully integrated into T-Mobile's operations. As of 2026, legacy Sprint backend systems have been decommissioned, and all customer upgrades are now handled through . Upgrade Eligibility & Process
: Legacy customers can often receive up to $830 off the latest Apple iPhone or Samsung Galaxy S models with a qualifying trade-in. Since the merger with T-Mobile, the "Sprint" brand
: Customers on premium plans like Go5G Next or legacy Sprint MAX can upgrade their devices every year once 50% of the device cost is paid.