Norton.com May 2026

: Submit the specific item through the False Positive portal. You will need to provide your email and a brief description.

If you encounter suspicious emails, files, or websites, use these direct reporting channels to help Norton improve its protection:

: Forward any suspicious calendar invites related to fake billing as an attachment to spam@norton.com and then delete the event. Correcting Incorrect Detections (False Positives) norton.com

: Before reporting a service failure, check the official status to see if there is a known outage. Managing Your Account If you need to report changes or cancel services: Submit a file or URL to Norton for review

: Forward suspicious emails as an attachment to spam@norton.com . Sending as an attachment is preferred as it preserves technical header information. : Submit the specific item through the False Positive portal

If a legitimate file or website is being blocked, you can request a re-evaluation:

This report outlines the various ways to report security threats, incorrect detections, and general feedback to norton.com. If a legitimate file or website is being

: Use the Norton Support Tool to generate debug logs. This helps support agents identify bugs related to your PC's hardware or Windows version.