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: Write down any specific numbers or messages that pop up.

Microsoft will call you out of the blue or send unsolicited pop-ups asking for personal information to "fix" your computer. If you receive a text, legitimate security alerts from Microsoft typically come from the number 69525 . microsoft tech support

: Note if the issue started after a new update or software installation. How to Contact Support : Write down any specific numbers or messages that pop up

To get the best help from Microsoft tech support, you should have your details ready before you reach out. Whether you use the Microsoft Contact Us page or the app, providing clear information will speed up the process. Details to Prepare microsoft tech support