Essentials Of Business Communication -

: Tailor the message to the receiver's background, emotions, and needs.

: Use specific facts and data rather than vague generalizations. Essentials of Business Communication

: Use simple language and focus on one main goal at a time. : Tailor the message to the receiver's background,

: Maintain a professional, respectful, and polite tone at all times. Critical Communication Skills Essentials of Business Communication