The primary goal of the Cards 911 system is to standardize the response of a Public Safety Answering Point (PSAP).
: They provide clear, step-by-step directions for the caller, ranging from simple tasks like turning on a porch light to high-stakes medical interventions like performing CPR or assisting in childbirth.
As an initiative, the Cards 911 Project aims to make professional-grade dispatch software available to all communities regardless of budget. This reduces the need for expensive proprietary systems while allowing emergency professionals to contribute to and refine the training materials globally. Cards (911)
: Physical injuries resulting from accidents or violence.
The system categorizes emergencies into four distinct groups, often identified by colored banners for quick recognition by the dispatcher: : High-priority medical crises. The primary goal of the Cards 911 system
: A series of pre-set questions helps determine the exact type of emergency and the priority level of the response.
: General health-related emergencies.
When a dispatcher "runs the cards," they typically follow a logic known as the : Where : Your exact current location. What : What is happening right now. Who : Who is involved and how many people are injured. When : When did the incident occur. Weapons : Are there any weapons present at the scene? Impact and Accessibility