: A common pain point is the "no-show" or last-minute cancellation. Some users report being told an order is "in transit" all day, only for it never to arrive and be rescheduled weeks later.
: Some customers find the volume of automated updates—up to 50 texts and emails for a single order—to be excessive and annoying. ⚙️ Service Specifics best buy delivery reviews
: Best Buy officially states that customers are not allowed to tip delivery drivers or Geek Squad workers, as the service fee is considered full payment. However, some users still choose to offer a gratuity for exceptional service. : A common pain point is the "no-show"