: While many automated services are 24/7, live representative hours for the main service line are generally: Mon–Fri : 9 a.m. – 9 p.m. local time Saturday : 8 a.m. – 8 p.m. local time Sunday : 8 a.m. – 6 p.m. local time .

: For lost or stolen gift card replacements, call 1-888-716-7994 (receipt required) .

: For questions about points earned or membership tiers, call 1-888-237-8289 .

Not every "card" issue is handled by the bank. If your question is about the loyalty program or physical retail items, use these Best Buy Corporate lines: