: Instead of taking a percentage of your total savings, the platform typically charges a low monthly fee or a small contribution fee (e.g., $1.99 per contribution).
Kickstarter Lesson #24: Backer Engagement - Stonemaier Games backer
: Aim to respond to inquiries politely and timely . Empathy is key to maintaining a positive community. : Instead of taking a percentage of your
: Be honest about unforeseen delays as they occur rather than waiting for backers to ask. : Be honest about unforeseen delays as they
: Crucial for collecting shipping addresses, item preferences (size, color), and unpaid taxes or shipping fees .
: Use polls and updates to make backers feel like part of the dream and offer them a sense of influence over the final product. Managing Support Requests
: You should maintain an FAQ page with sizing charts and technical specs to reduce backer confusion. Communication Best Practices